Lesley's Expert Profile
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Lesley M. - Management Trainer
This charismatic lady facilitator has been helping people to focus on the outcomes they want and achieve goals they never thought possible for nearly fifteen years in both the UK and the Middle East.
Development strategies are great - but not much use without a clear focus. She specialises in helping learners to develop personal objectives for every training or coaching programme in which she is involved.
Highly motivational, but with both feet firmly on the ground, the lady specialises in helping managers to develop themselves and their teams.
As a coach, trainer and consultant she has been instrumental in providing the tools managers need who have been 'thrown in the deep end'. With one book - 'Grow Your Own Achievers' - already a 'must read' for all working managers. She has also written 26 e-books on a wide range of management skills including team building.
With experience in developing supervisors from those who check people are in place and equipment and stock is sufficient into proactive managers who develop their team, her background in team development encompasses working with management teams from industries as diverse as duty free, insurance, farming, industry, publishing, public utilities and multi-site retail.
Having a good team makes dramatic differences in getting excellent results with less effort, her training programmes focus on answering the question ?How will this work for me when I get back into my normal working environment?? She is qualified by the Chartered Institute of Personnel & Development. She also holds a Diploma in Performance Coaching (Business) and is a qualified teleclass coach. In addition she is currently President of the London Chapter of the Professional Speakers Association and also a member o
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Her Competency Portfolio
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| Communication - over 10 years |
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| I've been training people in communication skills including understanding communication breakdown, result oriented communication, non-verbal, rapport building, information gathering and information giving, recognising and accommodating others styles - and persuasion and influencing skills. |
| Management - over 13 years |
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| An all round management trainer - Hands on Management (a generic programme I have developed) includes 24 modules of key management skills - including setting objectives, attitude management, time management, delegation, motivation, leadership, team building and team working, coaching, appraisal, developing people, communication skills, writing, reports, presentations, recruitment, induction, project management, and meeting skills. I also train people in retail sales and customers service and negotiation skills - plus train the trainer. |
| Team Building - over 13 years |
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| Team building is essential to get high quality results. However, teamwork is not a competitive activity, but a number of streamlined processes that work together. The building of a team that can work in this environment requires an understanding of how teams perform, how individuals perform with measurable outcomes, and an awareness of various aptitudes and skills within the team. My favoured approach to team building is to use some analytical tools with the team to establish their key competencies and skills and then to carry out an observed team assignment with a comprehensive debrief identifying lessons learned and how these will apply in the work place. |
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| Details about this expert: |
| Name & ID |
Lesley M. | ID: 187 |
| Listed in Category |
Trainers |
| Travels from |
Chelmsford, United Kingdom |
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| Citizen of |
United Kingdom |
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| Age Group |
Not Specified |
| Gender |
Female
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| Availability |
Globally |
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| Good to know |
| Languages (fluent) |
English
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| Worked in Countries |
UK
UAE |
| Professional Memberships |
Professional Speakers Association (Board member and Chapter President)
ex CIPD (resigned)
ex CMI (resigned) |
| Strengths |
Knowledgable, practical, solution oriented, motivational, use humour and anecdotes to make points more memorable, believe totally in what I say. |
| Hobbies |
Reading, writing books, studying, riding a motorbike, embroidery |
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| About this profile |
| PopIndex * |
1 - [ OK ] |
| Profile Views |
1752 |
| Profile Created |
31/12/2003 |
| Profile Updated |
17/04/2004 |
* (PopIndex: less than 2 is OK | 2 to 3 is Great | more than 3 is Excellent).
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