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Expert ID 227 - Derek W.
Customer Service Guru
Derek W. - A prequalified Professional Speaker from Stevenage, United Kingdom United Kingdom

 

 

 
 
Derek W. - A prequalified Professional Speaker from Stevenage, United Kingdom Derek's top 3 Speaking competencies:
Previous expert offering Competency Customer Care, Service Next expert offering Competency Customer Care, Service Customer Care, Service Only Experts with compentencies in Customer Care, Service

 

In Category Professional Speakers [ all 68] Choose another Expert Category
Name Derek W. {full name on request}
Age Group 46 to 50
Travels from Stevenage, United Kingdom Browse all experts living/residing in United Kingdom
Citizen of United Kingdom Browse all experts Citizens of United Kingdom
Gender Male
Availability Globally
Languages English
Fees per day (Find out Now)
 
 

 

 

Derek W.
 

Customer Service Guru

The UK's leading business speaker on customer service. this facilitator's own business has won 5 national customer service awards and he is the creator of The WOW! Awards for outstanding service.

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Derek W.
 
Browse all experts offering Competency 'Customer Care, Service'  Customer Care, Service - (over 28 yrs) Previous expert offering Competency Customer Care, Service Next expert offering Competency Customer Care, Service

In the last 5 years he has become recognised as one of the UK?s leading business gurus and an expert on Customer service.

His own firm has won 5 national awards for customer service and he is in demand internationally. He delivers training programmes and seminars that are fast paced, lively and very inter-active. In fact, he is happy to speak in what most people regard as ?the graveyard slot? ? no one ever falls asleep when he is on stage.

You see, this facilitator speaks from the heart with tremendous passion and energy. His messages are hard hitting and inspirational.

And it?s more than just the theory of service. He demonstrates in practical ways how to combine service and marketing; translating service into increased profits. His latest book,
3-Dimensional Care, captures his unique experiences and provides a fascinating insight into what can be achieved in any business.

As well as working with many of the UK?s top businesses, he is the creator of The WOW! Awards ? a unique awards scheme recognising the good things that happen in business.

The mission of The WOW! Awards is?

To raise standards of customer service in the UK to the point where visitors from Florida say, ?WOW! Have you seen what a great job the Brit?s are doing.? 

Have Derek W. give you more insight into his Speaking-strengths in 'Customer Care, Service'. Mail him now!

 

 

 
 

 

 

Derek W.
 
Derek's Personal Strengths:
A skilled and inspirational business speaker. Able to translate customer service into improved business profits.

 
 

 

 

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Derek's Profile Details
Profile Views 1179
Member Since 29/12/2003
Profile Updated 07/01/2004

 

Please Note
You are viewing the expert profile of Derek W. because we invited Derek W. to join The Global ExpertBase™. His competencies have been verified by The Knowledge Brokers and/or Derek W. was recommended to us by sources we trust. Derek W. may be safely engaged through us.

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