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Graham Y 
"Develop yourself and develop your skills"
A background-checked Trainer.
Travels from Woking, United Kingdom
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Graham's Expert Profile
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Graham Y. - Develop yourself and develop your skills
Graham has 20 years experience as a consultant and partner in training companies, developing and delivering training solutions both internationally and in the UK and speaking to various audiences on a range of subjects.
After graduating he began his working life in teaching, before moving into sales. He sold successfully to a wide variety of businesses and levels within them. After a period on the road he moved into personnel and training for a spell before moving into Sales Management.
He has worked with a variety of major companies in the UK, the Middle East, Africa, Asia, mainland Europe and Russia and USA, training a range of Sales and Sales Management skills, Stress Management, Personal effectiveness and interpersonal skills. In addition to speaking at conferences, events and meetings, he spends a considerable amount of his time working in the Middle East region. He has worked with many different organisations conducting both training and consultancy assignments- ranging from petrochemical to pharmaceutical, from financial institutions to computer manufacturers and dealerships, telecoms to publishing. He has spoken on subjects from "Culture and Strategy"; "Sales Process and Sales Direction for the present and future"; "Managing Pressure and Stress"; and "NLP in business and life" and areas around these.
He has had many years of experience tailoring programmes to help organisations address a range of issues. Additionally, he uses an OD approach to work with organisations to evaluate their culture and whether it is appropriate for their strategic aims. If not, he will assist them in designing and implementing the suitable actions to correct this situation.
Other projects have ranged from: "modelling" top performers to enable recruitment, development and specific training to be tailored to what is done by the successful staff, creating and training a graduate mentoring programme involving the Directors and senior managers of a major corporation, project managing a the design and development product sales programme to be delivered by a combination of methods from traditional face to face workshops, virtual classrooms and intranet and CD - for roll-out to over 6,000 people, and project managing a major customer service programme for a bank in The Gulf region.
He enjoys balancing the need to develop business skills with the interpersonal and personal development areas for individuals. This is why he splits his time working on the more "business" oriented subjects and stress management and personal effectiveness. He has a strong belief that everyone can continue to learn and grow - even if they do not think so! One problem that many people have in the workplace is that they continue to seek new ideas and the latest knowledge, without learning to apply what they already now. He enjoys awakening this in people and helping them exceed their own expectations in a practical way.
He is a Fellow of the Institute of Sales and Marketing Management, a Master Practitioner of NLP and was involved with setting up and running "The Business Group", which promotes uses of NLP in organisations. He is an accredited trainer for the LAB (Language and Behaviour) profile programme - "Words that Change Minds". Apart from working with his own clients within Solutions he has also led courses for the Chartered Institute of Personnel and Development, MCE (Management Centre Europe) and Middle East Management Centre. He has written for many magazines and also contributed to the first edition of "NLP - Business Master-Class" by David Molden.
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His Competency Portfolio
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| Corporate Culture - over 10 years |
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| He believes that too many organisations do not understand their culture, what it is and how it has eveloved - and how it can hold them back from achieving their desired goals. He sums this up as "Does your culture support of sabotage your strategy" |
| Sales - Country, Region specific - over 20 years |
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| Sales strategies and sales methods need to evolve with the times. As markets develop and customers' buying patterns change so the sales competencies need to adapt. He can help you to think about the appropriate sales strategy, structure and process - as well as encouraging sales people to develop the necessary sales skills for consultative selling and building client relationships using a range of interpersonal techniques. |
| Stress Management - over 15 years |
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| Although this is labelled as stress management - that may be too late! Why not aim to prevent stress by addressing the pressures? He offers a range of insights and tools to help both individuals and organisations to reduce the potential negative impact of pressure. The approach is based on address the causes of pressure (and stress) rather than only looking at the symptoms and coping strategies. |
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| Details about this expert: |
| Name & ID |
Graham Y. | ID: 589 |
| Listed in Category |
Trainers |
| Travels from |
Woking, United Kingdom |
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| Citizen of |
United Kingdom |
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| Age Group |
56 to 60 |
| Gender |
Male |
| Availability |
Globally |
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| Good to know |
| Languages (fluent) |
English |
| Worked in Countries |
UK, Belgium, France, USA, Latvia, Croatia,Russia, Egypt, Saudi Arabia, UAE, Kuwait, Turkey, Sudan, Bahrain, Malaysia, W Africa to name a few! |
| Professional Memberships |
FInstSMM, ANLP, IoD |
| Strengths |
Adaptable, flexible, open-minded, convincing, curious, good listener, good communicator, loyal, challenging, supportive, enthusiastic, empathetic, determined, passionate. |
| Hobbies |
Too many to list!! I have a wide range of interests. |
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| About this profile |
| PopIndex * |
19 - [ Excellent ] |
| Profile Views |
24390 |
| Profile Created |
14/02/2007 |
| Profile Updated |
08/01/2010 |
* (PopIndex: less than 2 is OK | 2 to 3 is Great | more than 3 is Excellent).
Shows the popularity of a posting calulates by number of hits over time.
An excellent PopIndex may be the result of e.g. external websites linking to this page or
favourable rankings in search engines based on the keywords used here.
PopIndex provides no indication of the quality of an expert
This is a free public expert profile owned and maintained by Graham Y..
Changes made to this profile are monitored and validated.
As supplier-neutral expert brokers we may - or may not - recommend Graham Y. for your event, project or meeting. We do not represent Graham Y. and are in no way affiliated, associated or commissioned by Graham Y. to be his agents. |
Articles submitted by Graham Y.
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You may be taking the wrong approach to selling!
Category: Sales - General - Added: 30/1/10 - 141 Views.
Are you hitting or beating your sales target or quota? If not, are you blaming the market, the customers or your competition? If you are making your target are you taking the credit for yourself rather than giving it to any of these factors?
Why do you need a sales process?
Category: Sales - General - Added: 20/1/10 - 160 Views.
The benefits of having a defined sales process
When will organisations really take stress seriously?
Category: Stress Management - Added: 17/1/10 - 174 Views.
Most organisations and many managers within them are probably aware of the costs and consequences of stress and stress related problems. They may have some insight to the actual numbers involved – e.g. over 13.7 million days lost in a year. Managers have challenges around maintaining business performance, or even surviving, coping with their own jobs and handling their own pressures. They may well be feeling stressed too. However, can they recognise or admit it?
You think absenteeism is a problem? Worry about presenteeism!
Category: Health and Fitness - Added: 17/1/10 - 183 Views.
It is estimated that about 60% of £23bn in lost productivity in the UK is from presenteeism!
Manage stress and mental health to improve performance
Category: Stress Management - Added: 29/06/2009 - 339 Views.
Stress and mental health are not issues which managers should ignore. They cost the organisation money, both directly and indirectly.
Building your personal resilience to reduce stress
Category: Personal Development - Added: 29/06/2009 - 363 Views.
A look at why developing greater resilience matters.
Careful what you cut!
Category: Negotiation Skills, Techniques - Added: 19/03/09 - 437 Views.
Enhance your negotiation skills to keep afloat in tough times
Sales success in tough time
Category: Sales - General - Added: 19/03/09 - 451 Views.
It is not about having some new magic method for selling, it is about applying the things you have perhaps forgotten.
Implementing change successfully
Category: Change - Added: 14/01/09 - 799 Views.
A challenge for most managers is to initiate or implement change programmes – and lead people through them, whether in the way they work or what they do. In this, lies one of your major challenges...
Is your sales forecast too sunny?
Category: Sales - Specialised - Added: 14/01/09 - 702 Views.
How to improve the accuracy of your sales forecasts
Are IT People Wimps?
Category: Stress Management - Added: 23/10/07 - 434 Views.
Decent management communication and support, plus personal development for the people can combine to help prevent a lot of the issues which lead to pressure and stress. Take time to do this and you will have a less stressed IT function - contributing more to the business!
Coaching Can Get The Boss In Shape
Category: Coaching - Added: 23/10/07 - 455 Views.
Who tells the boss that they can improve their management or leadership? How do they look at themselves objectively and identify what areas they can improve and the benefits of doing so?
Does Your Culture Support or Sabotage Your Strategy?
Category: Corporate Culture - Added: 23/10/07 - 797 Views.
When a company's culture is not right with what is needed for strategic success, the culture has to be changed as rapidly as can be managed!
Why Leadership Matters in Professional Practices
Category: Leadership - Added: 23/10/07 - 1077 Views.
Too many organisations are "over-managed and under-led" to quote Warren Bennis. There is a difference between leadership and management.
Leadership - Do You Use or Abuse Power?
Category: Leadership - Added: 23/10/07 - 1310 Views.
How do you prefer to "control and influence" others?
Coaching or Mentoring - Does It Matter Which?
Category: Coaching - Added: 23/10/07 - 761 Views.
Some differences and grey areas where Coaching or Mentoring overlap
Encouraging successful change
Category: Change - Added: 10/07/07 - 866 Views.
Two key dimensions to successful, and effective, change initiatives
Be a Successful Sales Manager not a Super Seller!
Category: Sales - General - Added: 17/02/07 - 793 Views.
How many sales teams suffer because their sales manager is not doing their job at the right "level"? Sales figures suffer, sales people suffer and the sales managers feel pressured and possibly even stressed.
Can NLP help or harm your business?
Category: Success Building - Added: 15/08/05 - 2012 Views.
The simple answer to the above is, "both"! It depends on a number of things. Perhaps the first thing to explore is your reaction to seeing those three letters put together? If someone tells you they are an NLP practitioner do you search for your cross and garlic cloves? Do you welcome them and want to know more?
The cost of stress - the need to monitor and manage the risks!
Category: Personal Development - Added: 20/06/05 - 1311 Views.
Not only are there a lot of potential risks arising from the spread of stress within an organisation, it costs a great deal of money!
Think before you speak!
Category: Communication - Added: 20/06/05 - 2294 Views.
How many times have you said something and realised that the person, or people, on the receiving end have not fully understood what you meant or headed off and done something different to what you intended?
Presentation Paranoia - Prevention and Cure
Category: Presentation Skills - Added: 20/06/05 - 5494 Views.
Have you had this feeling before? Rest assured you are not alone. You might be one of the many who would rate your fear of public speaking alongside or ahead of death! Your fear may translate itself to "FEAR" - Forget Everything And Run!
Ask for more - you may get more!!
Category: Sales - General - Added: 20/06/05 - 730 Views.
If you are involved with sales, how do you feel when you hear phrases such as, "Can you do anything about your price" or, "You'll have to do better than that." and variations on these? Does a cloud or two cross the sun? You start to think, "here we go again..?" yet, have you prepared for this situation?
Who do you talk to?
Category: Success Building - Added: 20/06/05 - 1852 Views.
When you are a leader in a business you face a number of challenges at different levels. Ask yourself how much focus you put on to these...
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